Bilingual Automotive Technical Training Specialist
Remote
Full Time
Sales
Mid Level
Take your Career to the next Level with MEVOTECH.
Join Our Team at Mevotech!
Are you ready to elevate your career with a leading North American aftermarket auto parts company? Mevotech is seeking a Bilingual Automotive Technical Training Specialist to join our dynamic team.
About Us
Mevotech is a trusted leader in the aftermarket auto parts industry, specializing in driveline, steering, and suspension parts. With over 40 years of experience, we're dedicated to engineering excellence, innovation, and delivering exceptional customer experiences. Our commitment to employee wellness and engagement has earned us recognition as one of Canada’s Best Managed Companies.
Position Overview
As a Bilingual Automotive Technical Training Specialist specializing in National Accounts, you will be dedicated to managing and supporting a specific key account. The position is responsible for designing and delivering engaging bilingual training programs that deepen customer understanding of the company’s brand, product quality, and competitive advantages, while also identifying sales opportunities.
In addition to providing quality training programs this position will provide technical resources and expert guidance to customers and service technicians, offering support on complex repairs and parts troubleshooting.
The position will stay updated on industry standards and technology advancements. They will aid, support company growth, and build strong customer relationships. This position will also gather market insights, embrace new technologies, and maintain high standards of professionalism and integrity in all interactions.
The position will require travel across Ontario and occasional flights to other provinces in
Key Responsibilities
Accessibility Accommodations
Mevotech provides accessibility accommodations during the recruitment process. If you require accommodations, please let us know, and we'll work with you to meet your needs.
Take the next step in your career journey and join us at Mevotech!
Join Our Team at Mevotech!
Are you ready to elevate your career with a leading North American aftermarket auto parts company? Mevotech is seeking a Bilingual Automotive Technical Training Specialist to join our dynamic team.
About Us
Mevotech is a trusted leader in the aftermarket auto parts industry, specializing in driveline, steering, and suspension parts. With over 40 years of experience, we're dedicated to engineering excellence, innovation, and delivering exceptional customer experiences. Our commitment to employee wellness and engagement has earned us recognition as one of Canada’s Best Managed Companies.
Position Overview
As a Bilingual Automotive Technical Training Specialist specializing in National Accounts, you will be dedicated to managing and supporting a specific key account. The position is responsible for designing and delivering engaging bilingual training programs that deepen customer understanding of the company’s brand, product quality, and competitive advantages, while also identifying sales opportunities.
In addition to providing quality training programs this position will provide technical resources and expert guidance to customers and service technicians, offering support on complex repairs and parts troubleshooting.
The position will stay updated on industry standards and technology advancements. They will aid, support company growth, and build strong customer relationships. This position will also gather market insights, embrace new technologies, and maintain high standards of professionalism and integrity in all interactions.
The position will require travel across Ontario and occasional flights to other provinces in
Key Responsibilities
- Serve as a technical resource for customers and service technicians, offering advice on complex repairs or system failures and resolving issues promptly
- Develop and deliver engaging training programs for clients and employees in both English and French using multimedia tools, live demonstrations, and workshop activities to ensure effective learning.
- Create and maintain comprehensive training materials, manuals and presentation decks.
- Identify indirect sales opportunities during customer interactions and work to convert into successful sales.
- Collaborate with sales and support teams to streamline processes and improve customer satisfaction.
- Stay current with automotive advancements, diagnostic tools, new vehicle technologies, and repair procedures.
- Build and enhance relationships with customer accounts and their staff
- Schedule and plan customer visits, prioritizing service based on the level of need and urgency
- Collect market intelligence, identify growth opportunities and share with the Engineering team
- Improve transparency within the business on product related issues
- Maintain the highest level of professional conduct, integrity and credibility
- Post-Secondary Education an asset
- 5+ years of previous industry experience working in automotive aftermarket, heavy duty equipment, or OEM
- Proven experience as a technical trainer within the automotive industry
- Previous experience in providing technical support to customers/customer service
- Ability to translate training documents in French and English.
- Previous experience as an automotive technician or installer (strong asset)
- Ability to build strong business partnerships both outside, and within the organization
- Excellent interpersonal, communication and presentation skills
- Exceptional customer service skills
- Bilingual (English/French) - Required
- Valid Driver’s license and ability to travel 70% of the time
Accessibility Accommodations
Mevotech provides accessibility accommodations during the recruitment process. If you require accommodations, please let us know, and we'll work with you to meet your needs.
Take the next step in your career journey and join us at Mevotech!
Apply for this position
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